Frequently Asked Questions
What is a “Pop Up Resale” Event”?
A Pop Up Resale Event is short term shopping event, in this case, offering gently loved and new items from our Consignor. Although this is our first Women/Teen & Home/Holiday Event it is not our first event of this kind. We’ve run the very popular & successful Children’s Clothesline Sale for over 18 years so we will be learning new types of consignment items, we are very well versed in the mechanics of operating & promoting large scale pop up resale events. We are so excitied for this new venture and look forward to doing for Women & Teens what we’ve done for thousands of families in Massachusetts.
How often will you host these sales?
Glad you asked! March 2025 will be our very first Women/Teen Event and an All Seaon Event. However, we plan to host 2 events a year, a Spring/Summer Event and a Winter/Fall Event. Dates & Location for our events depends on venue space. Know any vacant retail spaces or other venue on the South Shore that would be interested in leasing space for en event like ours? Let us know!!
Is there an admission fee for the event?
For Public Sale & Half Price Sale days, no. Those days are always free and open to the public.
We do host VIP & Private Presales. Private Presales for Crew & Consignors are excusively for those Crew & Consignors and not open to the public. Any VIP Sale will required either a paid presale pass or a registered free pass. Limited passes will be available for those presales to keep the shopping crowd light.
Can I bring a basket, bag or something else to fill while I shop?
Yes!! Reusable shopping bags, large open totes (Think Ikea Bags) or even a large laundry basket are allow to help hold your finds while you shop for more!
We reccommend leaving any heavy coats or other heavy items in your car to make shopping easier for you. Shoppers will NOT be allow to bring in any large handbags, backpacks or zipper top totes.
Are all items 50% off during the Half Price Sale?
No, only items with tags marked “Discount: Yes” will be 50% during our Half Off Sale. Our consignor choose whether or not they want an item to be sold at half price so some items may not be discounted. Shopping Tip: Don’t just look for the “Discount: Yes” tags! Just because an item is not 50% off doesn’t mean it’s still not a great deal!
Shopping
How do I become a Consignor?
Easy! You can register HERE to become a New Consignor. We’re here to help if Consignment events are new to you! Consignors will recieve our Consignor Ed email series, Consignor instructions and invited to our Consignor Only FB Support Group.
What is the Consignor split & how do I get paid?
The Pop-Up Closet offers consignors a 50/50 splilt on all sold items. There is an upfront $12 Consignor fee.
Consignor will be paid electronically via PayPal or Venmo 14 days from the date of an event.
How many items can I consign?
Consignors are allowed to consign 100 hanging items and 50 non-hanging items. Item Allowance bump ups are based on a consignors past sell thru rate. Sell well, sell more! For our first event Item Allowance bump ups may be allowed on a case by case basis, email us for more info.
What happens to my unsold items at the end of the event?
Consignor’s choose whether they want to pick up or donate any unsold items. Items marked “Donate: No” will be available for pickup during our Pick Up Hours. Items marked “Dontate: Yes” will be pulled and picked up by our charity. Consignor’s will be provided with an online report of unsold & donated items.
Consigning
Why Crew?
First dibs on all the things! Crew Members shop first during our super exclusive Crew Member Presale (Wed, 3/5 @ 6pm for the March 2025 Event). Bigger Consignor Payout! Each 3 hour shift adds another 5% to your consignor percentage. Have fun! We’re a fun group if we do say so ourselves & we’ve found our Crew Members to be the same.
I’m a mom, can my kids come with me to Crew?
While we do allow children during our Selling hours we can’t allow any children to accompany Crew Members during their shifts. This is for their own safety.
What if I need to cancel my Crew Shift?
Please be sure you do not have any conflict when you reserve a Crew Shift & be aware that by holding a Crew Shift your are preventing another consignor from the oppurtunity to Crew, shop early & an increased sale percentage so please be sure you can commit to the shift you reserve. If you must cancel your Crew Shift we ask that you call or email us 24 hours in advance. In the event a Crew Member does not notifiy us, they will be subject to a Crew Member ban for future events. These guidelines have been put in place to maintain a high quality event.
Can I schedule my Drop Off appointment during my Crew Shift?
No. Crew Members should choose a drop off appointment that is outside their Crew Shift. You may schedule your drop off appointment either right before or after your Crew Shift. Email us if you are unable to find a Drop Off appointment before or after your Crew Shift and we will add you in on the day/time you need.